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It Never Stops
By Jay | June 11, 2008
It’s been a rough couple of weeks, which is the reason for the darkness here at Midlife Beginnings. Work problems have exploded. Management’s plan was to outsource the bulk of our work to teams in India, but to have it be managed from NYC. They trained the teams in India, laid off hundreds of NYC staff, and left a skeleton crew to manage the processes. From what I’ve seen in the past couple weeks, there isn’t much hope for this business model. The knowledge and commitment level in India is not deep enough. It may be in a couple years, but now it just isn’t working. This has put a lot of pressure on staff here in NYC, and I have been putting in 80 hour weeks to make sure my responsibilities are covered.
All the more reason to leave my job in January. I hate it. My book business is humming along (I have my partner trained to list and pack the books), and I really don’t need to put up with the work related disasters I have been dealing with. The double income will be nice for now, but I am really looking forward to leaving.
I’ll do my best to blog a couple times a week. It’s good therapy for me, and keeps me centered.
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June 15th, 2008 at 1:49 am
Hundreds of workers? So much for the service industry providing jobs for those in America. If all of the work is being done overseas why not the management too?
June 15th, 2008 at 10:58 pm
I’ve seen this model tried a few times with pretty much no success. Companies try to pull it off way too quickly. I understand that Indian contractors are cheaper but paying 10 of them to do the job of one person doesn’t mean they’ll be able to do it. There is a lot to be said for on site knowledge and experience. If they were serious about such a move they should have started 2 years ago and slowly moved tasks to India that could have gone there to build up their knowledge.
Good luck holding up till Jan!